CRM Module of Spice Manufacturing ERP

CRM Module of Spice Manufacturing ERP Software is the vital and foremost module of IMMS. It provides clarity of needs to other key modules such as Material, Production, Planning and many more. Some crucial information keyed in here flows throughout New Horizon, thereby reducing redundancy and increasing efficiency. This module sees through an order right from its inception stage to its execution, taking care of all other stages in between. It has been designed to record and handle customer-specific needs followed by order-related activities and dispatches. Schedules are maintained to achieve timely deliveries. It also helps the upper management by providing statistical information which is useful for making strategic decisions

Key Highlights of CRM Module ERP Solutions

  • Maintenance of customers and their shipment details
  • Maintenance of retailers
  • Maintenance of schemes for retailers and their enrolment
  • Maintenance of purchases made by retailers under the schemes
  • Link between retailers and distributor
  • Maintenance of free quantity schemes
  • Generation of automated or manual Sales Orders
  • Automatic application of schemes available for items or time period to the Customer Sales Order
  • Cancellation of Sales Order
  • Maintenance of sales generated by distributors during active schemes
  • Fully GST-compliant