CRM Module

Streamline Sales, Simplify Dispatch, and Track Every Customer Interaction

From first contact to final invoice—manage your leads, orders, and deliveries with unmatched traceability and speed.

Intro

Why Order Fulfillment Slows Without Centralized Control

Without a robust CRM system in place, manufacturing businesses often face:

Tracking Challenges
Tracking Challenges
Difficulty in tracking leads and quotations over time.
Pricing Visibility
Pricing Visibility
No visibility into customer-specific pricing or discount history.
Order Gaps
Order Gaps
Gaps between order booking and order delivery
Departmental Disconnect
Departmental Disconnect
Limited traceability across departments - from sales to dispatch to invoicing.
Communication Delays
Communication Delays
Delays due to scattered communication and manual follow-ups.

Gain End-to-End Control Over Order Management

The CRM Module empowers teams to manage leads, track orders, and ensure timely dispatch - all from a unified platform. It bridges gaps between pre-sales, order booking, and delivery, eliminating delays and miscommunication. With SourcePro's CRM Module, you can:

  • Track every lead and follow-up from a central dashboard.
  • Manage quotations, order bookings, and proforma invoices with document attachments.
  • Quickly convert quotations into confirmed orders without duplication or delay.
  • Maintain visibility across the entire order journey—from lead to invoice.
  • Instantly access sales rate and discount history per customer.
  • Avoid over-discounting and missed follow-ups.
  • Automatically link confirmed orders with purchase and planning modules.
  • Ensure timely procurement and production aligned with actual demand.
  • Allocate finished goods automatically or manually.
  • Generate delivery challans and invoices with integrated e-invoice (IRN) support.
  • Track dispatches and avoid partial or missed deliveries.

Order Management That Keeps Everyone on Track

Lead-to-Invoice Traceability
Lead-to-Invoice Traceability
Complete order tracking in a single click.
 Faster Quotation Conversions
Faster Quotation Conversions
Quickly turn proposals into orders.
Integrated Purchase Planning
Integrated Purchase Planning
Ensure material readiness from the start.
Accurate Discounting
Accurate Discounting
Prevent over-discounting with customer order history.
 Reliable Dispatch Planning
Reliable Dispatch Planning
Avoid missed or partial deliveries.
 Sales Performance Visibility
Sales Performance Visibility
Gain deep insights with smart reports.

Intelligence That Drives Order Management

Track team performance, customer trends, and dispatch efficiency with smart reports including:

Lead & Follow-up Status Reports
Quotation Conversion Analysis
Customer-wise Order History
Dispatch Register
Sales vs. Delivery Variance Reports
Outstanding Orders and Backlog Reports
Tired of Chasing Updates on Every Order?
Connect your presales and dispatch processes with SourcePro’s CRM Module and never lose track of a lead, order, or delivery again.

Frequentlyasked questions

It provides end-to-end traceability from lead generation to final invoice, including order and dispatch details.

Yes, customer-wise sales rates and discount history are available for review before order confirmation.

Yes, confirmed orders link with planning and purchase modules for better coordination.

Reports cover leads, quotations, order history, dispatch tracking, and sales analysis.

Related Resources

Image link

Speak With Our Expert